Campigo Platform Terms of Service
Platform Operator: Sales Strategy sp. z o.o., ul. Wielicka 42/B3, 30-552 Kraków, Poland, VAT ID (NIP) 6793347953, REGON 543243475, KRS 0001205301, share capital PLN 5,000. Contact: info@campigotravel.com, tel. +48 799 041 345. Version 1.0, effective as of September 9, 2026.
§1. Definitions
1. Platform — the website available at campigotravel.com and its mobile version, enabling the conclusion of rental agreements for campervans, caravans, and camping/glamping pitches between Users, as well as the booking of Add-ons offered by Owners. 2. Operator — the entity indicated above, administering the Platform and providing electronic services within the meaning of applicable Polish law on the provision of electronic services. 3. User — a natural person with full legal capacity, a legal person, or an organizational unit without legal personality, who has created an Account on the Platform. 4. Consumer — a User who is a natural person performing a legal act not directly related to their business or professional activity, within the meaning of Article 22¹ of the Polish Civil Code, including a User who is a sole trader where the contract is not of a professional nature for them (a so-called "consumer-entrepreneur," Article 38a of the Polish Consumer Rights Act). 5. Guest / Customer — a User using the Platform to search for, book, and pay for an Offer (a campervan, a camping pitch, or an Add-on). 6. Owner / Host — a User who, after obtaining Verified Owner status, publishes Offers of campervans, caravans, or camping pitches on the Platform. 7. Verified Owner — an Owner whose verification request (§7) has been positively reviewed by the Operator, granting access to the listing-creation features. 8. Individual Account / Business Account — the type of Account chosen by the User upon registration, in accordance with §5. 9. Offer — a listing published by an Owner on the Platform for the rental of a specific campervan or caravan ("Camper Offer") or for the provision of a pitch at a campsite/campground/glamping site ("Camping Offer"), together with any associated Add-ons. 10. Add-on — an additional service or item (e.g. a bicycle, equipment, supplementary insurance) independently defined by a given Owner as part of a specific Offer, available exclusively together with a booking of that Offer. 11. Booking — the conclusion, via the Platform, of an agreement between a Guest and an Owner, the subject of which is the rental of a campervan/caravan, the provision of a camping pitch, or the use of an Add-on, on the terms (dates, price, Deposit) indicated in the given Offer. 12. Deposit / Security Deposit — an amount of money set by the Owner for a given Offer, securing the Owner's claims for damages, additional charges, or breach of the terms of use of the rented item, settled in accordance with §14 and described in detail in the separate document "Verification, Deposit and Cancellation Policy." 13. Payment Confirmation — a document generated by the Platform after a completed Booking, containing transaction details; it does not constitute a VAT invoice within the meaning of tax law. 14. Third-party Providers — third parties whose services the Operator uses to provide the Platform's services, in particular Sharetribe (marketplace infrastructure) and Stripe (payment processing, including Stripe Connect and Stripe Identity) — described in detail in the Privacy Policy. 15. Terms — this document.
§2. Nature of the Platform and the Operator's role
1. Campigo is a technology platform (marketplace) connecting Owners of campervans, caravans, and camping pitches with Guests seeking such services. The Operator is not a party to the rental agreement for a campervan, the agreement for the provision of a camping pitch, or the agreement relating to an Add-on — the parties to those agreements are exclusively the Guest and the Owner. 2. The Operator does not own, possess, or manage the vehicles, caravans, camping grounds, or items offered as Add-ons. The Operator does not physically inspect the technical condition of vehicles or camping grounds and does not guarantee their conformity with the description in the Offer beyond the scope resulting from the verification process described in §7. 3. The Operator provides Users with: (a) infrastructure for publishing and searching Offers, (b) a booking and payment mechanism via Third-party Providers, (c) the Owner verification process described in §7, (d) the Guest identity verification process described in §8, (e) an internal messaging system tied to a specific Booking, (f) the Deposit mechanism described in §14, and (g) the Campigo Passport loyalty program (§18). 4. To provide the Platform's services, the Operator uses Sharetribe infrastructure (marketplace engine) and Stripe (payment processing, identity verification). Details of data processing by these entities are described in the Privacy Policy.
§3. Technical requirements and conclusion of the electronic services agreement
1. Using the Platform requires a device with Internet access, an up-to-date web browser supporting JavaScript and cookies, and — for creating an Account and making Bookings — an active e-mail address. 2. The User is prohibited from providing content of an unlawful nature, including content infringing the rights of third parties or misleading as to the subject matter of an Offer or the identity of a User. 3. The agreement for the provision of electronic services (creating and maintaining an Account) is concluded upon successful Account registration and remains in force until the Account is deleted by the User or the Operator in accordance with §21. 4. These Terms are made available free of charge on the Platform in a form that allows them to be obtained, reproduced, and recorded (downloaded/printed) at any time, prior to concluding the electronic services agreement. 5. Reports regarding malfunctioning of the Platform or potentially unlawful content (e.g. an Offer infringing the law or personal rights) may be sent to info@campigotravel.com. The Operator reviews such reports and takes appropriate action (including removing or suspending the visibility of an Offer) within a reasonable time appropriate to the nature of the report.
§4. Account registration
1. Creating an Account requires providing true information: first and last name, e-mail address, and password. Only persons who have reached the age of 18 and have full legal capacity may use the Platform. 2. During registration, the User selects the type of Account: an Individual Account (a natural person not conducting business activity related to the Offer) or a Business Account (a User acting as an entrepreneur/trader). Selecting a Business Account additionally requires providing: company name, registered address, and tax identification number (NIP or equivalent). 3. Data provided when registering a Business Account (company name, tax ID) is self-declared by the User and is not verified by the Operator against public registers (such as the Polish CEIDG/KRS or equivalent) — the Operator only checks the formal validity of the tax ID format. The User bears sole responsibility for the accuracy of the business information provided. 4. One Account may be linked to one e-mail address. Creating multiple Accounts to circumvent the restrictions of these Terms (e.g. resubmitting a verification request after rejection, bypassing the appeal process) is prohibited. 5. The User is required to keep their login credentials confidential and is responsible for actions taken using their Account, unless the breach of confidentiality resulted from circumstances attributable to the Operator.
§5. Seller status — legally required disclosure
1. In accordance with the information obligation of providers of online marketplaces (Article 12a of the Polish Consumer Rights Act of 30 May 2014, implementing the so-called Omnibus Directive, corresponding to Article 6a of Directive 2011/83/EU as amended by Directive (EU) 2019/2161), the Operator discloses: the status of the Owner offering a given Offer (trader / non-trader) is indicated on the Offer page and results from the declaration made by that Owner when registering their Account (Business Account / Individual Account) — the Operator does not verify this declaration beyond the formal check described in §4.3. 2. Where the Owner of a given Offer has registered a Business Account — the agreement concluded with them is an agreement concluded with a trader, and a Guest who is a Consumer is entitled to the consumer rights arising from the Consumer Rights Act and the Civil Code (to the extent not excluded in accordance with §11 — in particular the exclusion of the right of withdrawal described there). 3. Where the Owner of a given Offer has registered an Individual Account — the agreement is concluded between two private individuals (Guest–Owner), to which EU-derived consumer protection law generally does not apply. In such a case, the Guest's interests are protected by the general provisions of the Polish Civil Code on lease/rental (Article 659 et seq.) and by the platform-level mechanisms described in these Terms (Owner verification, Deposit, complaint procedure vis-à-vis the Operator regarding the operation of the Platform itself). 4. The ranking and order in which Offers are displayed in search results are determined by parameters selected by the Guest (e.g. price, location, dates) and, by default, the order returned by the Platform's search system. The Operator does not apply paid placement or promotion of Offers in exchange for additional remuneration from Owners — no ranking parameter is purchased by Owners.
§6. Owner Accounts and access to listing features
1. Creating an Account alone does not entitle a User to publish Offers for campervans, caravans, or camping pitches. Access to these features is granted only after obtaining Verified Owner status, in accordance with §7. 2. This restriction has been introduced to reduce the risk of unreliable, misleading, or fraudulent Offers being published and to increase the safety of Guests using the Platform. 3. Verified Owner status applies to the Account as a whole — once obtained, the User may publish both "campervan" and "camping" type Offers, without requiring separate verification for each Offer type (unless the Operator decides otherwise in the future and informs Users with reasonable advance notice).
§7. Owner verification process
1. To obtain Verified Owner status, a User submits a verification request via the Platform, indicating: the type of Offers they intend to publish (campervan and/or camping), a brief description of the vehicle/site, and attaching scans or photographs of supporting documents (e.g. vehicle registration certificate and proof of third-party liability insurance for a campervan; a document confirming legal title to the land or another document reasonably confirming the ability to offer overnight accommodation for a camping site). 2. The request is reviewed manually by the Operator. The Operator exercises due care in reviewing the submitted documents; however, this review constitutes an examination of the documents submitted by the User and does not constitute an independent legal, technical, or expert assessment of the vehicle or property. The Operator is not liable for the authenticity of documents submitted by a User to the extent that their forgery could not have been detected with due diligence. 3. The Operator reserves the right to reject a request without providing detailed justification, in particular where there are doubts about the authenticity of the documents, the request is incomplete, or the User has previously breached these Terms. A User whose request has been rejected may submit a new request after remedying the deficiencies. 4. Documents submitted as part of a verification request are stored in a non-public manner — they are never visible to other Users of the Platform or accessible via public, unauthenticated search queries. Access is limited to: the User who submitted them, and authorized Operator representatives conducting the review. Technical details are described in the Privacy Policy. 5. The Operator reserves the right to revoke Verified Owner status at any time, in particular in the event of: reasonable doubts as to the authenticity of submitted documents, repeated Guest complaints, breach of these Terms, or breach of applicable law. Revocation does not affect already confirmed Bookings, unless required to protect Guest safety. 6. Obtaining Verified Owner status does not constitute a recommendation or guarantee by the Operator as to the quality, safety, or reliability of a given Owner — it is solely confirmation of having passed the document review procedure described above.
§8. Guest identity verification
1. Before making a Booking of a "campervan" type Offer, a Guest may — voluntarily — undergo an identity verification process via a third-party provider — Stripe Identity — involving the submission of a photograph of an identity document/driving licence and a "selfie" photograph for matching purposes. Completing this verification before the Booking may speed up the vehicle handover with the Owner, but it is not a condition for making the Booking — a Guest who does not complete it may instead present the required documents directly to the Owner upon vehicle handover, in accordance with paragraph 4. 2. This process is carried out directly between the Guest's browser and Stripe Identity — the Operator does not store the submitted document photographs or biometric data; it receives only the verification result (verified / not verified). Details are described in the Privacy Policy. 3. The mechanism described in paragraph 1 currently applies only to "campervan" type Offers (vehicle rental) — it does not apply to bookings of camping pitches or standalone use of Add-ons. 4. Regardless of whether the Guest completes the verification described in paragraph 1, a Guest booking a campervan represents that they: hold a valid driving licence of the category required to operate the given vehicle, are at least 21 years of age (or older, if a higher age requirement is explicitly stated in the given Offer), and meet any other conditions specified by the Owner in the Offer description. The Operator does not technically verify compliance with these conditions beyond the optional process described in paragraph 1 — their verification upon vehicle handover is the Owner's responsibility.
§9. Publishing Offers and Add-ons
1. A Verified Owner independently creates the content of an Offer (title, description, photographs, price, location, Deposit terms) and bears full responsibility for its conformity with the actual facts and compliance with applicable law. 2. Add-ons are independently defined by the Owner for a specific Offer (name, description, daily price) — the Platform does not maintain a shared, independent catalogue of Add-ons. The Owner is responsible for the accuracy of an Add-on's description and price to the same extent as for the Offer itself. 3. It is prohibited to publish Offers: relating to items for which the Owner does not hold legal title enabling their provision; that are misleading as to technical condition, location, or rental terms; that infringe third-party rights (including copyright in photographs); or that are otherwise unlawful or contrary to good practice. 4. Any User may report to the Operator an Offer giving rise to concern (suspected unreliability, breach of law, or breach of these Terms) via info@campigotravel.com. The Operator reviews the report and may temporarily hide the Offer pending clarification. 5. The Operator reserves the right to remove an Offer that breaches these Terms or applicable law, notifying the Owner of the reason for removal, unless notification could hinder the detection or prosecution of the breach.
§10. Conclusion of the contract via Booking
1. A Guest making a Booking (confirming the selected terms and making, or authorizing, payment) constitutes the conclusion of an agreement directly between the Guest and the Owner of the given Offer, on the terms indicated in the Offer at the time of Booking. 2. The Operator acts as an intermediary in the conclusion of this agreement (providing the booking mechanism, issuing and collecting payment via Stripe, transferring funds to the Owner less the Operator's commission) and in communication between the parties (the messaging system tied to the Booking). 3. The Booking is confirmed to the Guest and the Owner electronically without undue delay after it is made, together with a summary of the terms (dates, price, selected Add-ons, Deposit terms).
§11. Right of withdrawal from a distance contract
1. Bookings made on the Platform are distance contracts within the meaning of the Polish Consumer Rights Act. 2. In accordance with Article 38(12) of the Polish Consumer Rights Act of 30 May 2014 (corresponding to Article 16(l) of Directive 2011/83/EU of the European Parliament and of the Council), the Consumer does not have the statutory 14-day right of withdrawal in respect of services relating to: accommodation other than for residential purposes (applicable to "camping" type Offers), vehicle rental (applicable to "campervan" type Offers), and leisure-related services (applicable to Add-ons associated with such Offers) — where the contract provides for a specific date or period of performance, which is the case for every Booking made on the Platform. 3. This exclusion applies regardless of whether the Owner of the given Offer is a trader or a private individual (§5) — it relates to the type of service provided, not the status of the counterparty. 4. The above does not exclude the Guest's rights arising from the cancellation rules described in §12, or from statutory warranty/non-conformity rights, where applicable in accordance with §5.2.
§12. Cancellation and refunds
1. The Platform currently applies uniform, standard cancellation rules based on the default transaction process provided by Sharetribe — Owners are not yet able to independently define individual cancellation windows and terms for specific Offers. The Operator reserves the right to extend this functionality in the future, of which Users will be informed with reasonable advance notice by way of an amendment to these Terms (§20). 2. Detailed, current rules regarding cancellation deadlines, refunds, and settlement of the Deposit in the event of cancellation are described in the document "Verification, Deposit and Cancellation Policy," which supplements these Terms. 3. Refunds are processed via Stripe, to the same payment method used to make the Booking, within the timeframe resulting from Stripe's settlement rules (typically up to a few business days).
§13. Prices, currencies, and payments
1. The price of each Offer is expressed in the settlement currency set by the Owner when creating it. The amount actually charged to the Guest always corresponds to the price and currency indicated in the Offer at the time of Booking. 2. For browsing convenience, the Platform may display prices converted into another currency (e.g. from EUR to PLN) based on the current, publicly available exchange rate published by the National Bank of Poland (NBP), updated periodically. This conversion is indicative and informational only — it does not constitute a binding offer in the converted currency and does not affect the amount actually charged in accordance with paragraph 1. 3. Payments on the Platform are handled by Stripe (Stripe, Inc. and its affiliates, including Stripe Payments Europe, Limited). The Operator does not collect or store Users' full payment card data — such data is processed directly by Stripe in accordance with the PCI DSS security standard. 4. Funds paid by a Guest are split by Stripe Connect between the Owner and the Operator. The Operator's intermediation commission is 10% of the Booking value, for both "campervan" and "camping" type Offers — this amount is deducted from the payment before funds are transferred to the Owner. The Operator reserves the right to change the commission rate in accordance with §20 (including the 15-day advance notice to Owners described there). 5. A prerequisite for an Owner to receive payments is connecting their own Stripe Connect settlement account and completing the identity/billing verification required by Stripe.
§14. Deposit / Security Deposit
1. An Owner may set, for a given Offer, a Deposit amount and the permitted settlement method: card only (in the form of a payment authorization/hold, not a charge), cash only upon handover, or the Guest's choice. 2. Where the Deposit is settled by card, the hold on funds is placed within a time window preceding the Booking's start date (currently: 2 days before the start date), via a separate payment authorization processed by Stripe, independent of the main payment for the Booking. 3. A cash Deposit is handed over and settled directly between the Guest and the Owner, outside the Platform's payment system — the Operator does not act as an intermediary in its physical handover or return. 4. Detailed rules regarding the release, retention, and claims relating to the Deposit are described in the document "Verification, Deposit and Cancellation Policy." 5. The Operator does not adjudicate disputes between a Guest and an Owner regarding the validity of a Deposit retention — in the event of such a dispute, the parties should seek an amicable resolution, and failing that, pursue the avenues described in §19 of these Terms.
§15. Guest obligations and liability
1. The Guest is required to use the rented campervan, caravan, or camping pitch in accordance with its intended purpose and with due care, and to return the vehicle/pitch in a condition no worse than ordinary wear resulting from proper use (Article 675 et seq. of the Polish Civil Code). 2. A Guest booking a campervan is liable for damage occurring during the rental period caused by their fault or the fault of persons for whom they are responsible, in accordance with the terms indicated in the Offer and the Deposit settlement rules. 3. The Guest is required to arrive punctually for the collection and return of the subject matter of the Booking in accordance with the terms agreed with the Owner, and to maintain ongoing contact with the Owner via the Platform's messaging system in the event of any issues.
§16. Owner obligations and liability
1. The Owner is required to provide the Guest with a campervan, caravan, or camping pitch in a condition consistent with the Offer's description and fit for the agreed use, and to hold current, legally required insurance (in particular third-party liability insurance for campervans) and the rights necessary to offer the given item. 2. The Owner bears sole liability towards the Guest for the Offer's conformity with the actual facts, the quality and safety of the item provided, and performance of the agreement concluded with the Guest, in accordance with the law applicable to the given type of contract and the Owner's status (§5). 3. The Owner is required to settle the Deposit fairly in accordance with the rules described in §14 and in the document "Verification, Deposit and Cancellation Policy," including refunding the Deposit where there is no justified claim. 4. An Owner that is a trader (Business Account) is required to comply with the consumer protection, tax, and industry-specific laws applicable to it in connection with its business activity, independently of the provisions of these Terms.
§17. Operator's liability
1. The Operator is liable for the proper functioning of the Platform as a technology platform (availability, correctness of the booking and payment mechanism, data protection in accordance with the Privacy Policy) and for the diligent conduct of the verification processes described in §7 and §8, in accordance with the standard of care indicated therein. 2. The Operator is not liable for: the technical condition, safety, legality, or conformity with the description of vehicles, caravans, camping pitches, and Add-ons provided by Owners; damage caused by a Guest or an Owner to the other party to the agreement in connection with the performance or non-performance of that agreement; content published by Users in Offers, descriptions, and messages, beyond the obligations set out in §9.4–9.5. 3. Subject to mandatory provisions of law (including provisions that cannot be excluded or limited vis-à-vis Consumers), the Operator's total liability towards a given User arising from use of the Platform is limited to the amount of commission collected by the Operator from that User during the 12 months preceding the event giving rise to the claim. 4. The limitation of liability referred to in paragraph 3 does not apply to damage caused to a User through the Operator's intentional fault, nor in cases where liability cannot be limited under mandatory provisions of law (including data protection law and consumer protection law). 5. The Operator uses reasonable efforts to ensure uninterrupted operation of the Platform but does not guarantee uninterrupted, error-free operation and reserves the right to temporary technical interruptions, announced in advance where possible.
§18. Messaging system and the Campigo Passport program
1. The Platform provides an internal messaging system tied to a specific Booking, enabling communication between a Guest and an Owner. Use of this system for purposes unrelated to the given Booking, including sending unsolicited commercial communications, is prohibited. 2. The Campigo Passport loyalty program awards Users points and levels based on completed Bookings, in accordance with the rules described on the Platform. Campigo Passport points do not constitute a means of payment, are not exchangeable for money, and are not transferable to another Account, and may be changed or recalculated in the event of changes to the program's rules, of which Users will be informed with reasonable advance notice. The Operator reserves the right to discontinue the Campigo Passport program, while giving reasonable effect to accrued rights.
§19. Complaints and out-of-court dispute resolution
1. Complaints regarding the operation of the Platform (including payments, the verification process, or the messaging system) may be submitted to info@campigotravel.com, stating a description of the problem and contact details. The Operator reviews the complaint and responds within 14 days of receipt. 2. Complaints regarding performance of the underlying rental/booking agreement itself (e.g. vehicle condition, quality of a camping pitch) should be directed in the first instance directly to the Owner via the Platform's messaging system — the Operator is not a party to that agreement (§2), although it may assist with communication at the express request of either party. 3. A Consumer has the right to use out-of-court means of complaint handling and redress, in particular by seeking assistance from the competent local Consumer Ombudsman (powiatowy/miejski rzecznik konsumentów) or the Regional Trade Inspectorate, and — for disputes concerning payment services — the Polish Financial Ombudsman (Rzecznik Finansowy). Please note that the European Commission's Online Dispute Resolution (ODR) platform, previously available at ec.europa.eu/consumers/odr, was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and replaced by national systems for the amicable resolution of consumer disputes; a current list of entities authorized to conduct such proceedings in Poland is available in the register maintained by the President of the Office of Competition and Consumer Protection (UOKiK, uokik.gov.pl). 4. Reports concerning content potentially unlawful (e.g. an unlawful Offer) within the meaning of Regulation (EU) 2022/2065 (Digital Services Act) are accepted at info@campigotravel.com as the Operator's point of contact for this purpose. 5. Regardless of the above, each party retains the right to pursue claims before the competent common court.
§20. Changes to these Terms
1. The Operator reserves the right to amend these Terms for important reasons, in particular: changes in law, changes in the scope of the Platform's functionality, changes in the terms of cooperation with Third-party Providers, or the prevention of abuse. 2. Users who are Owners (as business users within the meaning of Regulation (EU) 2019/1150) are informed of changes to these Terms at least 15 days before they take effect, unless the change results from a mandatory legal provision requiring earlier implementation, or is exclusively beneficial to Owners. 3. Other Users are informed of changes to these Terms by publication on the Platform and — where possible — electronically, with reasonable advance notice before the change takes effect. 4. A change to these Terms does not affect Bookings made and confirmed before it takes effect.
§21. Account suspension and closure
1. The Operator may suspend or close a User's Account in the event of: breach of these Terms, reasonable suspicion of fraud or action to the detriment of other Users, breach of applicable law, or prolonged Account inactivity. 2. Except in cases requiring immediate action for the safety of Users or the Platform, the Operator will inform the User of its intention to suspend/close the Account, stating the reason, with reasonable advance notice allowing the User to respond to the allegations. 3. A User may request deletion of their Account at any time, subject to the need to complete any ongoing Bookings and to retain data required by law (e.g. tax law), in accordance with the Privacy Policy.
§22. Personal data protection
The rules for processing Users' personal data are described in a separate document — the Privacy Policy — available on the Platform and forming an integral supplement to these Terms. Rules concerning cookies are described in a separate Cookie Policy.
§23. Tax and identification obligations (DAC7)
1. Under the Act of 23 May 2024 on the exchange of tax information with other countries (implementing Council Directive (EU) 2021/514, so-called DAC7), the Operator, as an entity operating a digital platform, is required to collect certain identification and tax data of Owners and to report it annually to the Head of the National Revenue Administration (Szef Krajowej Administracji Skarbowej). 2. To fulfil this obligation, the Operator requires from Owners: who are natural persons not conducting business activity (Private Account) — their PESEL number (Polish national identification number); who are entrepreneurs (Business Account) — the tax identification number (NIP) already provided at registration under §4. 3. An Owner who is a natural person (Private Account) is required to provide their PESEL number in their Account settings before publishing their first Offer. Access to the feature for listing new Offers remains blocked until this number is provided — this restriction does not affect already published Offers or the handling of already concluded Bookings. 4. This obligation applies to every Owner offering camper or campsite pitch Bookings through the Platform, regardless of the number or value of Bookings concluded — DAC7 provides a reporting exemption ("excluded seller") only for the sale of goods (fewer than 30 transactions and under EUR 2,000 in the reporting period) and, conversely, for renting out the same immovable-property listing more than 2,000 times in a reporting period (an exemption designed for hotel chains/tour operators, not small Owners). There is no low-volume exemption for the rental of means of transport (campers) or immovable property (campsite pitches) — the obligation therefore applies from the very first Booking. 5. The Operator reserves the right to request additional data or documents from an Owner necessary to fulfil the reporting obligation, and, in the event of a refusal to provide them, to suspend access to the feature for listing new Offers or to withhold payouts due to the Owner, to the extent and for the time necessary to clarify the situation. 6. The rules for processing the PESEL number and other data collected in connection with the DAC7 obligation are described in the Privacy Policy.
§24. Final provisions
1. Polish law governs agreements concluded via the Platform between the Operator and a User (the electronic services agreement). This choice of law does not deprive a Consumer of the protection afforded to them by provisions that cannot be derogated from by agreement under the law of their country of habitual residence, if that law provides a higher level of protection. 2. Any disputes between the Operator and a User who is not a Consumer shall be resolved by the court competent for the Operator's registered office. 3. If any provision of these Terms is found to be invalid or ineffective, the remaining provisions shall remain in force, and the parties shall seek to agree on a solution as close as possible to the purpose of the invalid provision. 4. These Terms are also available in a Polish-language version. In the event of any discrepancy between the Polish version and the English version, the Polish version shall prevail, as it is drafted in accordance with the law applicable to the Operator. 5. Contact the Operator at: info@campigotravel.com, +48 799 041 345, ul. Wielicka 42/B3, 30-552 Kraków, Poland.
This Terms of Service document is also available in Polish. In the event of any discrepancy between the Polish and English versions, the Polish version shall prevail.